Council endorsed the Sunshine Coast e-transport trial for Maroochydore and Mooloolaba in December 2022.

Between December 2022 and March 2023, businesses could apply for a trial permit to operate their e-bike and/or e-scooter business in Maroochydore and Mooloolaba. Council received four Expression of Interest submissions.

Neuron Mobility’s orange coloured e-bikes and e-scooters were the successful applicants and were awarded an 18-month trial permit which was aimed at providing Council with the opportunity to assess if:

• e-transport is a good fit for the Sunshine Coast region and
• the community would embrace this mode of transport as an alternative for getting around Maroochydore and Mooloolaba.

The trial ends on 30 September 2024. Further information about the trial can be found on Council’s webpage.

Council invited the community to have their say by completing a short online survey between Tuesday, 7 May and Monday, 3 June 2024. Thank you to everyone who shared their feedback.

Feedback received through Council's community engagement activities will help evaluate the Sunshine Coast e-bike and e-scooter trial.

Council will collate community feedback in June 2024. A summary will then be published on the Have your Say Sunshine Coast webpage.

The trial of hire e-bikes and e-scooters on public land focusses on:

• introducing a mix of transport options to the region’s transport network
• providing simplified access to e-mobility for people who wish to trial the mode
• acknowledging e-bikes and e-scooters are becoming popular for short to medium trips
• easy alternatives for people to get around that can help traffic congestion.

Introduction and use of e-mobility is supported by the Integrated Transport Strategy, including:

• encouraging greater safe use of e-bikes, e-scooters and other emerging e-mobility travel options
• supporting the end-to-end trip section for travelers
• collaboration with State Government and other agencies to ensure pedestrian and cycling networks safely support emerging personal mobility devices.

There is ongoing engagement with Neuron Mobility to respond to community feedback. Customer feedback to date relates to:

• requests for more parking locations
• not being satisfied with approved parking locations
• inappropriate parked devices or
• poor riding behaviour.

Please note: the trial includes the hire of Neuron Mobility’s orange coloured e-bikes and e-scooters only. Privately operated e-scooters falls outside the scope of this trial. Riders must comply with the Queensland Government rules when riding their e-scooter. Breaches of Queensland road rules by any e-bike or e-scooter users is a matter for the Queensland Police Service. Please contact the Queensland Police Service via Policelink.